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Jasmine Rene Studio
3982 Mayfield rd.
Cleveland Heights Ohio, 44121
Mon-Wed 11AM – 6PM
Friday 11AM – 6PM
Saturday 10AM- 4PM
Website : Jasminerene.com/prom
Covid-19 Disclaimer: We are well aware that we may still be dealing with the pandemic into 2024 and beyond. However pricing has not and will not change. Prom contractual agreements are to be paid in full regardless of cancelled or unattended events. If you are unsure or unable to foresee paying off your garment in the future, please do not book.
Mask are required at each appointment.
Prom Gowns : Start at $1,000 + tax depending on design detail, which includes the following; production of garment start to finish, all fabric, all trims and or appliqués 2-3 fittings, no exchanges or refunds. Any cancellations after a deposit has been made are non-refundable.
Price range: $1,000- $1,850 +tax. Pricing depends on date of registration, date of prom, design details, fabric type, color, print, size, location of client, level of pattern complexity and hand sewn elements. Taxes are included in each price, shipping is not.** Dresses with complex lace appliqués, crystals , embellishments, feathers or handmade roses start at $1200+.
Payments and Deposits: An initial 50% deposit is due in order to start the production process of your custom order. Installment payments of $100 are due by the 29th of each consecutive month after your initial deposit is paid. Deposits must be paid before any fittings can be scheduled. Full deposit payments are due by February 28, 2024 for those that booked in 2023. Deposits made after the month of February may incur a late registration fee or rush fee depending on the date of your event. We do accept installment payment plans up until the month before your event.
30 day Deposit window: If No deposit is paid within 30 days of your consultation date, your spot will become available to someone else. We cannot hold your space or start the design process until a full deposit is paid. Your registration reserves your spot, your deposit locks it in. Consecutive payments of $100 must be made monthly after the initial deposit is made until your garment is paid off in full.
Forms of Payment: We accept ,AfterPay, Klarna, Cash, All major credit cards and payments,
through Square invoice, PayPal or Cash. No checks accepted! If you would like to make a payment towards your garments,Please pay via the invoice you were sent after your consultation or pay in person at our storefront location.
Registration: Registration opens 6 months in advance each year. Clients can hold their space on the list as well as consultation date and time by registering at Jasminerene.com/prom or by clicking on the prom tab, registration must be done via computer or mobile device. Registration is a non-inclusive $115.00 that does not go toward the price of your garments. Registration tickets are non- refundable and non- transferable. Each person must register for a ticket individually. You will not be considered as a client if registration is not complete. After you register you will be sent a private link to book your appointment.
Prom Inspiration : After registration is complete, All inspiration must be emailed to firstname.lastname@example.org . Please only send 1-2 photos. As well as the color you would like to wear and your first and last name in the subject box. Please keep in mind we do not duplicate other designs but we will make a variation based off your inspiration.We want you to look and feel original and exclusive, please come with fresh new ideas.
Consultations: Prom appointments begin in the fall each year. After you register, you will be invited to a private consultation appointment via email. A parent or guardian must accompany you to your appointment if you are under 18. You can only bring 2 people besides yourself to your appointment. Any extra people will be asked to wait in the showroom. Please be courteous and respectful.
Guest: Only 2 people can accompany you to your fitting. You must bring a parent or guardian to all fittings if you are under 18.
Fitting requirements: Please come with good hygiene, wear form fitting clothing, and proper underwear to your fittings. There will be 2-3 fittings. The third fitting is also your final fitting and garment pick up. A mutual time and date will be scheduled. Please address any concerns during your fittings, otherwise we cannot accommodate your needs.
Late Fees: If you are more than 30 minutes late to any of your scheduled appointments there will be an additional $25 fee added onto your balance due. If you are a no call no show to any set appointments or fittings, there will be an additional $25 fee added onto your balance due. If you miss a deposit window for any payments due by a specific date, there is an additional $100 late fee added to your remaining balance. Please Be On Time!
Time frame for completion: 2-3 months max. Completion time also depends on registration dates of clients, the number of clientele being serviced at the time, and how quickly you pay off your garments.
Order updates : Visit the My order tab on the website or click the link jasminerene.com/myorder to check the status of your prom order. Look for your last name next to the number you are in the queue. The list is in the order of who booked, progress depends on your payment status. Orders who have missed a payment will be placed on hold.
Cancellations/refund policy: Garments are custom to your specific measurements, we cannot accept any returns or cancellations for ANY REASON. If you cancel your order for any reason,(i.e you are no longer going to the prom), you will not receive a refund on any prior payments made for any service rendered. It is your responsibility as the client to verbalize any concerns you have to us so we can accommodate you. Abandoned orders or materials after 60 days will be resold at the discretion of Jasmine Rene Studio.
Client Information: We do not keep client information after 45-90 days after no payment for any service. We do not give out measurements or any other information we have obtained during your consultation. All information is confidential to Jasmine Rene LLC and is not shared to any third party affiliates.
Out of State? You still need to register to be considered a client. We will send you the out of state client form and more information. We conduct virtual consultations via Zoom, and sent contracts via DocuSign.
More Questions ?
*If you have any further questions, please email email@example.com