Who is the CEO?
Jasmine R. Williams
What is the company name?
Jasmine Rene LLC
DBA- Jasmine Rene Studio
What is it?
A Fashion Design, Alterations Studio and Beauty Bar (Mini Salon).
What do we do?
Exclusive Custom Fashion Designs for any occasion. We specialize in
Custom Formal wear such as Prom and Bridal gowns.
We also do Alterations.
Conveying Self Confidence Beauty and Personal Style.
Women ages 18-45
We Also design for Men and Children upon request.
We design at a Designer/ Couture and Ready to wear level. All custom garments are
one of a kind & made to specific body measurements, with high quality and diligent expertise.
The price depends on the type of garment ordered as well as construction details. The price equals the Cost of Labor + Fabric Cost. Tax and Shipping is an additional cost.
Sample Sale Items?
Usually a garment in it's beginning stages of development available for sale at a discounted price before the final garment is made. Sample sale prices may vary.
Where are we Located?
We located at 3982 Mayfield rd Cleveland Heights Ohio 44121.
What are the hours of operation?
11 am - 6pm Monday - Wednesday
11 am - 6pm Friday
Closed- Sundays and Thursdays
How can we be reached for custom orders?
By Phone (216) 778-0067 (If you get the machine,please leave a voicemail with the time and date you would like to make your appointment) We will return your call at our earliest convenience or Email us at firstname.lastname@example.org for an immediate response.
How do I make an appointment?
We take private clients by appoinment only. Please Book your appointment through our booking tab. Call or email for an appointment.
Can I request a size if I dont see it online?
Yes you can request a size if there is a size request box under the garment description that you are trying to purchase. Some items are one of a kind and only come in the size listed.
What form of Payment do we take?
We accept Cash as well as all major credit cards. Payments through paypal or via invoice are also accepted.
What about Shipping?
There is free shipping on all orders over $150.00. ( Unless we are running a shipping promotion).
We ship with Fedex. We Ship Worldwide.
How long will my garment take to ship?
If you have a custom order please allow 7-15 business days for construction and shipping time.
( Excluding Prom and Bridal orders). If you are ordering a ready made garment it will be shipped with in
3-5 business days. If you need a garment shipped sooner please place your custom order in enough time to recieve it by your specific date. There is an additional $25.00 fee for rush orders.
What is the Return/Exchange Policy?
All items are final Sale. Please be sure of your purchase before you check out. We do not offer refunds or exchanges. Please be sure to order the correct size.
Can I cancel my order?
Unfortunately all sales are final and non-refundable as production has already begun once your order is placed. Please be certain of your purchase before you check out. If you are local, we do offer alterations.
Can I receive a refund on my custom order? All custom orders are final sale and non-refundable. All deposits and installment payments toward a custom order are non- refundable. The production of your custom order will not commence until an intial deposit or payment is received If you no longer want your custom order, your previous payments recieved for services rendered will not be refunded.
What size do I wear?
Check the sizing chart below to see what measurements match your size, in order to make sure your custom order is accurate. Or schedule a consultation for your measurements.
Prom and Bridal Orders
When can I make my Bridal order? Bridal orders need to be made 6 months to a year in advance of the wedding date. Bridal package prices vary based on design, embellishments and level of difficulty of the dress. We do design for full Bridal parties. Please Book a bridal consultation for more information.
When can I make my Prom order?
Prom order request need to be made 3 to 5 months before the date of the prom. Prom registration is required in order to become a client. Prom prices vary based off design detail and level of difficulty. Prom production may take 4-7 weeks due to numerous fittings and pattern alterations. Late prom order request may result in $100.00- $150.00 late fees. P
Alterations - We offer a wide rage of alterations , prices vary.
Same day alterations are available by appointment only. Same day alterations can be made on the date of your event. Some restrictions apply.
All other custom orders need 7-15 business days for fabric purchases and production times.