Who is the CEO?
Jasmine R. Williams
What is the company name?
Jasmine Rene LLC
DBA- Jasmine Rene Studio
What is it?
A Fashion Design, Alterations Studio, Beauty Bar & Boutique.
What do we do?
Exclusive Custom Fashion Designs for any occasion. We specialize
in custom formal wear such as Prom and Bridal gowns.
We also do Alterations and sell Boutique items.
Our Motto(s)?
"Classy Clothing With A Luxury Vibe"
Target Market?
Women
Our level?
We design at a Designer/ Couture and Ready to wear level. All custom garments are
one of a kind & made to specific body measurements, with high quality and diligent expertise.
Pricing?
The price depends on the type of garment ordered as well as construction details. The price equals the Cost of Labor + Fabric Cost. Tax and Shipping is an additional cost. Online pricing is listed, custom garment pricing is disucssed during consultations.
Sample Sale Items?
Usually a garment in it's beginning stages of development available for sale at a discounted price before the final garment is made. Sample sale prices may vary.
Where are we Located?
Jasmine Rene Studio
3982 Mayfield rd
Cleveland Heights Ohio 44121.
What are the hours of operation?
11 am - 6pm Monday - Wednesday
11 am - 6pm Friday
10am-4pm Saturday
Closed- Sundays and Thursdays
How do I make an appointment?
We take private clients by appoinment only. Please book your appointment through our booking tab. Call 216 778-0067 or email orders@jasminerene.com
Can I request a size if I dont see it online?
Yes you can request a size via email or the notify me button when an item is out of stock (online only).
What form of Payment do we take?
We accept all major credit cards. Our check out system accepts PayPal, AfterPay, Sezzle, & Klarna. All our payment options are safe and secure.
How much is Shipping?
There is free shipping on all orders over $100.00. Shipping is calculated upon check out.
We ship with Fedex and USPS. We Ship Worldwide. International shipping prices vary upon country of origin.
How long will my garment take to ship?
If you have a custom order please allow 7-15 business days for production and shipping time.
Boutique items are shipped within 3-7 business days. If you need a garment shipped sooner please place your order in enough time to receive it by your specific date. There is an additional fee for rush order shipments. Any delays or problems with shipping will be up to USPS or Fedex once your item has left our facility. Due to COVID-19 some orders are subject to delays.
What is the Return/Exchange Policy?
Boutique items, including clothing, Jewelry, Shoes and Accessories, are non refundable. Boutique items are available for one time exchange within 7 days of purchase. Items must be unworn, in good condition with original tags and proof of purchase.
All Custom garments are final Sale. Please be sure of your purchase before you check out. We do not offer refunds or exchanges on garments that are custom made. Please be sure to enter the correct measurements when purchasing custom dresses online.
Can I cancel my order?
Custom garments that are made to the clients measurements cannot be cancelled after the order has been placed and production has begun. Garments listed under the Gowns tab, or that are listed as Pre- Order cannot be canceled.
Boutique items cannot be cancelled after purchased but are available for a one time exchange within 7 days of purchase. Items must be unworn, in good condition with original tags and proof of purchase.
Can I receive a refund on my custom order?
All custom orders are final sale and non-refundable. All deposits and installment payments toward a custom order are non- refundable. The production of your custom order will not commence until an initial deposit or payment is received. If you no longer want your custom order, your previous payments recieved for services rendered will not be refunded.
What size do I wear?
Check the sizing chart below to see what measurements match your size, in order to make sure your custom order is accurate. Or schedule a consultation for your measurements.
Studio
Prom and Bridal Orders
When can I make my Bridal order?
Bridal orders need to be made 6 months to a year in advance of the wedding date. Bridal prices vary based on timeframe, design, embellishments and level of difficulty of the dress. We also design for full Bridal parties. Please register under the bridal tab, to become a bridal client. Click the bridal info tab for more information.
When can I make my Prom order?
Prom order request need to be made 3 to 5 months before the date of the prom.
Prom registration is required in order to become a client. Prom prices vary based off design detail and level of difficulty. Prom production may take 4-7 weeks due to high number of clients booked, fittings and alterations.
Late prom order request may result in $100.00- $150.00 late fees.
Do you do Alterations ?
We offer a wide rage of alterations , prices vary.
Same day alterations are available some restrictions apply.
All other custom orders need 7-15 business days for fabric purchases and production times.